Sender or authorised company administrator; eligible external protected messages.
Control the next access
A protected link keeps the message in a controlled exchange. Retraction marks external access as withdrawn. Subsequent protected-message and file-access requests are checked against that state.
A practical response when circumstances change
Use it when a document has gone to the wrong recipient, a project ends or material should no longer be available. The sender retains the message and its recorded activity.
Clear to the recipient
The recipient is shown that the protected message is no longer available. The action and subsequent denied-access attempts have audit records. Do not rely on a separate retraction email: this workflow does not automatically send one.
Future access, with a clear boundary
Retraction cannot pull back a downloaded file, an exported evidence bundle, a screenshot or another separately saved copy. It does not erase an already displayed page. It applies to external protected access, not removal of internal team records. A short-lived download link already issued may remain usable until that link expires.
ACTUAL PRODUCT COMPONENTS · SYNTHETIC DEMO DATA
Withdraw future access, even after sending.
Selected product views rendered locally from the application’s templates. These illustrate the interface; they are not a live customer session.
Confirm the withdrawal
The sender confirms Retract access. The message, files and evidence are retained.
No. It changes future access to protected content rather than asking another email system to remove an ordinary attachment. Some email products also provide recall or confidential links; their scope varies.
Can I undo a retraction?
Retraction withdraws future external access. Send a new protected exchange if you need to share the content again.
Does the recipient need an account?
That depends on the original message policy. External access can use email verification or other configured checks; a sender may require a We Secure Data account.
