Open your organisation’s WSD app to follow these steps. Your organisation’s settings and permissions may change which controls you see.

How to do it

  1. 01

    After sending, read the confirmation or warning carefully.

  2. 02

    If WSD cannot queue a notification, copy the secure link or use the fallback option offered by your workspace.

  3. 03

    Ask an administrator to inspect Admin → Company Settings → Messages & email if company-domain sending should be active.

Reviewed 30 September 2026Report an issue with this guide ↗