Open your organisation’s WSD app to follow these steps. Your organisation’s settings and permissions may change which controls you see.

How to do it

  1. 01

    Expand Messages in the sidebar and open Inbox or Sent.

  2. 02

    Use the sort control to order by date or subject; open a row to read the message.

  3. 03

    Star a message to place it in Messages → Favourites.

Reviewed 30 September 2026Report an issue with this guide ↗