Open your organisation’s WSD app to follow these steps. Your organisation’s settings and permissions may change which controls you see.

How to do it

  1. 01

    Open Settings in the message composer.

  2. 02

    Choose the company default, Never, 7, 30, 90 or 180 days, or 1 year.

  3. 03

    Finish the message and send it; the selected period applies to external access.

Reviewed 30 September 2026Report an issue with this guide ↗